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Privacy Policy

Last Updated: January 19, 2025

Introduction

Welcome to Finexa. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ksa-visit.org and use our migration services to Saudi Arabia.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

The personal information we collect may include the following:

Personal Information Provided by You. We collect names, phone numbers, email addresses, passport information, date of birth, nationality, employment history, educational qualifications, family information, and other similar contact data that you provide when applying for our visa and migration services.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored securely and handled in compliance with PCI-DSS requirements.

How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and in compliance with our legal obligations.

We use the information we collect or receive:

To facilitate visa applications. We use your information to process your Saudi Arabia visa applications, submit documentation to relevant authorities, and communicate with you about your application status.

To send administrative information to you. We may use your personal information to send you product, service, and new feature information, or information about changes to our terms, conditions, and policies.

To fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the website.

To respond to user inquiries and offer support. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our services.

To send you marketing communications. We may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.

Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share data based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

More specifically, we may need to process your data or share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Service Providers. We may share your data with third-party service providers who perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Government Authorities. We share your information with Saudi Arabia immigration authorities and other relevant government bodies as necessary to process your visa applications.

Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

Cookies are small data files that are placed on your computer or mobile device when you visit a website. We use cookies and similar technologies for several purposes, including to analyze trends, administer the website, track users' movements around the website, and to gather demographic information about our user base.

How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. We retain client records for a period of seven years after the completion of services to comply with legal and regulatory requirements.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or if this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible.

How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is completely secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

Our security measures include:

Encryption of data in transit using SSL/TLS technology

Secure storage of sensitive documents with restricted access

Regular security audits and vulnerability assessments

Employee training on data protection and confidentiality

Access controls and authentication mechanisms

What Are Your Privacy Rights?

In some regions, you have certain rights under applicable data protection laws. These may include the right to request access and obtain a copy of your personal information, request rectification or erasure, restrict the processing of your personal information, and if applicable, data portability. In certain circumstances, you may also have the right to object to the processing of your personal information.

If you would like to exercise any of these rights, please contact us using the contact information provided below. We will consider and act upon any request in accordance with applicable data protection laws.

If you have questions or comments about your privacy rights, you may email us at info@ksa-visit.org.

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

Do We Make Updates to This Policy?

We may update this privacy policy from time to time. The updated version will be indicated by an updated date at the top of this privacy policy. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

How Can You Contact Us About This Policy?

If you have questions or comments about this policy, you may contact us by:

Phone: +971552953413

Email: info@ksa-visit.org

Address: CG27+PRJ - Al Hamidiya 1, Ajman, UAE

How Can You Review, Update, or Delete the Data We Collect From You?

Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us at info@ksa-visit.org. We will respond to your request within 30 days.